Invite a client
Send an invite by email, or share a link, QR code or 8-character code — your client is connected in under a minute.
Last updated 2 August 2026
Clients don't sign themselves up — you invite them. The invite is what links the two of you, and everything else (sessions, packages, payments, goals, chat) hangs off that link.
Send the invite
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Open the Clients tab and tap + in the top right.
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Type the client's name. This is what you'll see in your own lists, so use whatever you actually call them.
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Choose how to invite them:
- Send via email — Traqqo emails them the invite. Add their email address and you're done.
- QR code or link — Traqqo generates the invite and hands you a QR code, a shareable link, and an 8-character code to pass on however you like.
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Tap Send invite.
If you chose email, the invite is on its way and you're back on the Clients list. If you chose QR or link, you land on the Share invite screen with three ways to pass it on:
- The QR code — hold your phone up and let them scan it with their camera. Good when they're standing in front of you.
- Copy link — puts
traqqo.com/invite/AB3D5K7Mon your clipboard for WhatsApp, SMS, or wherever you already talk to them. - Share invite — opens your phone's share sheet with the link and a short message.
The 8-character code underneath works on its own too: they can type it into Traqqo under I have an invite code. Codes never contain O, I, 0 or 1, so there's nothing to misread over the phone.
The QR code renders dark-on-white regardless of your app theme, so it scans reliably even if you're using Traqqo in dark mode.
What happens on their side
They open the link (or type the code), see your name so they know they've got the right trainer, and create an account. Accepting the invite connects them to you and drops them into their own client view. You get a notification the moment they accept.
Their guide to this half is Join your trainer in Traqqo — worth sending along if someone gets stuck.
Managing pending invites
Invites you've sent but nobody has accepted sit at the top of your Clients list, marked pending with how long ago you sent them. Tap one for:
- Resend — sends the email again, or re-opens the share sheet for link invites.
- Copy invite link and Copy code — grab either without re-creating the invite.
- Revoke — kills it. The link and the code stop working immediately.
The 5-client limit on Free
The Free plan allows 5 active clients. Once you're at 5, the invite screen is replaced by an upgrade prompt.
The limit counts active collaborations, not people you've ever trained. Ending a collaboration frees a slot and keeps the history. See Upgrade to Pro.
Common problems
| What you see | What it means |
|---|---|
| "There's already a pending invite for this email" | You've invited them and they haven't accepted. Resend it rather than making a new one. |
| "This person is already an active client" | They're already connected — check the Clients list. |
| The invite email never arrives | Ask them to check spam. If it's still missing, switch to the link or code method — same invite, different delivery. |
Related guides
- Join your trainer in TraqqoAccept an invite by link, QR code, or 8-character code — and see your sessions, packages and goals in one place.
- Build your price list and sell packagesSet up reusable offers once, then create orders in a couple of taps — or let clients order for themselves.
- Upgrade to Pro (or stay on Free)What the Free plan covers, what Pro adds, how billing works, and what happens if you cancel.
Still stuck?
Email info@traqqo.com — we’ll reply personally.