Join your trainer in Traqqo

Your trainer sends you an invite; accepting it links the two of you (and creates your Traqqo account if you don't have one yet, though you can also start without an invite, see below). There's no separate client app. You use the same Traqqo everyone else does, and you see your own view: your schedule, your packages and payments, your goals and journal.

If you got a link

1. Tap the invite link your trainer sent you. It looks like www.traqqo.com/invite/AB3D5K7M.

2. If you already have Traqqo, the link opens straight into the app on the invite screen. Skip to step 4.

3. If you don't, the link opens a web page showing who invited you, with your 8-character code and buttons for the App Store and Google Play. Install Traqqo, then open it, tap I'm a client on the welcome screen, then I have an invite code, and enter that code. Installing the app doesn't carry the link over, so you do need to type it. The same code is in your invite email.

4. Traqqo shows the trainer's name to confirm, then takes you through signup. You land in the app already connected.

If you got a QR code

If you already have Traqqo, open it, tap I'm a client on the welcome screen, then Scan QR code. Hold the code inside the frame and you're connected. Signed in already? Go to Trainers → Add trainer → Scan QR code.

You can also point your phone's camera app at the code. iPhone and Android both recognise QR codes and offer to open the link. Tap the notification and follow the steps above.

If you got an 8-character code

1. Open Traqqo, tap I'm a client on the welcome screen, then I have an invite code.

2. Type the code exactly as your trainer sent it, for example AB3D5K7M. Codes never contain the letters O or I or the digits 0 and 1, so nothing is ambiguous.

3. Tap Continue. Traqqo shows you the trainer's name to confirm you've got the right one, then takes you through signup.

No invite yet?

You don't need one to start. On the welcome screen tap I'm a client, then Join without trainer, and create your account. You get the client side of Traqqo right away: your training journal, goals and progress, free.

When your trainer joins Traqqo, go to More → Trainers → Add trainer and enter their invite code or scan their QR. Everything you logged on your own stays yours; from then on the two of you share sessions, packages, payments and chat.

Adding a second trainer

You can work with more than one trainer at a time. Go to More → Trainers → Add trainer and enter the new invite code. Each trainer's sessions, packages and payments stay attributed to them, and lists show per-trainer filters.

Common problems