For trainers

Add bank details and share them with a client

Save your account once and every bank-transfer order shows the client exactly what to pay and where.

Last updated 2 August 2026

If your clients pay you by bank transfer, save your account details once and Traqqo puts them on every bank-transfer order automatically. No more retyping your IBAN into WhatsApp.

Your details are only ever shown to clients you're actively working with, and only on orders you've set to bank transfer.

Save your details

  1. Go to More → Payment Settings.

  2. Tap the Bank account card — it reads "Add your bank details to share with the client" until you've filled it in.

  3. Pick your country. This decides which fields you get, because a Czech account number and a US routing number aren't the same shape. Traqqo defaults to the country on your profile.

  4. Fill in Account holder — the name on the account — plus the fields for your country:

    CountryFields
    CzechiaAccount prefix (optional), account number, bank code, IBAN, BIC
    United KingdomSort code, account number, IBAN, BIC
    United StatesRouting number, account number, account type (checking or savings)
    AustraliaBSB number, account number
    Anywhere elseIBAN, BIC
  5. Tap Save.

Check the numbers before you save. Traqqo shows clients exactly what you type — it can't validate that an account exists, and a transfer sent to a wrong number is between you and your bank.

Share them with a client

You don't send anything manually. Set an order's payment method to bank transfer and the client sees your details on that order.

  1. Create the order (More → Orders → +, or from the client's detail screen).

  2. Set the payment method to Bank transfer.

  3. The client opens the order in their app and sees a Pay by bank transfer card: your account holder name, the country-specific rows, and the exact amount owed. Czech accounts render as prefix-number/bankcode on one line, the way a Czech bank expects it.

  4. They transfer the money and Traqqo tells them "Once you've paid, your trainer will mark this order as paid."

Mark it paid

Bank transfers don't settle themselves — Traqqo has no view of your bank account. When the money arrives, open the order and tap Mark as paid. That's what unlocks the package for booking sessions against.

Want payments to settle automatically? Connect Stripe and clients can pay by card in the app. Bank transfer and cash stay available to everyone regardless of plan.

Common problems

The client sees "Your trainer hasn't added bank details yet." The order is set to bank transfer but Payment Settings is empty. Fill it in and the order updates — no need to recreate it.

You need different accounts for different clients. Traqqo stores one set of bank details per trainer account. For a one-off exception, set that order's method to Other and agree the details in chat.

Still stuck?

Email info@traqqo.com — we’ll reply personally.